EpicRise Electronics Frequently Asked Questions

General
Net 30 Term

EpicRise Electronics is a U.S.-based authorized reseller of AIDC, VoIP, and networking equipment — serving small and mid-sized businesses in logistics, warehousing, manufacturing, retail, and healthcare. EpicRise Electronics carries top brands like Zebra, Honeywell, Datalogic, Fanvil, and Peplink, and back every order with a free 1-year warranty, dedicated account management, and in-house engineering support.

Yes. Every brand EpicRise Electronics carries is an official authorized partnership. We source directly from manufacturers or their approved distributors — never from gray market channels. This means genuine products, valid serial numbers, manufacturer warranty access, and deal registration eligibility on every purchase.
What products does EpicRise sell?

EpicRise Electronics carries six main product categories:

  • Printers — label (desktop, industrial, mobile), receipt, and accessories
  • Barcode Scanners — handheld, wireless, 2D/QR, industrial, and desktop
  • Mobile Computers — handheld terminals and wearable computers
  • Label Supplies — thermal labels and laser/inkjet sheets
  • VoIP Phones — corded and cordless IP phones
  • Networking Solutions — routers, wireless access points, Ethernet switches


We are authorized resellers of Zebra, Honeywell, Datalogic, Epson, Brother, TSC, Citizen, SNBC, SEIKO, Fanvil, Yealink, Peplink, Teltonika, and Ugoos — among others. Full brand directory at epicriseelectronics.com/pages/all-brands.

Our primary focus is B2B — businesses, government agencies, nonprofits, and resellers. Individual consumers are welcome to purchase from our website, but our services (account management, bulk quotes, Net 30, deal registration) are designed for business buyers.

Yes. EpicRise Electronics LLC is headquartered in Wilmington, Delaware. We operate our own in-house warehouse there and work with partnered 3PL facilities to provide 0–3 day fulfillment across the entire United States.

Phone: 302-214-9275
Email: info@epicriseelectronics.com
Contact form: epicriseelectronics.com/pages/contact-us
Business hours: Monday–Saturday.

Yes. We welcome partnership inquiries from manufacturers, brands, and channel partners. Submit your inquiry at epicriseelectronics.com/pages/partner-with-us or email info@epicriseelectronics.com.

Net Terms let you “Buy Now, Pay Later.” Once approved, you’ll have 30 days to pay for your order — no upfront payment required.

Yes. You’ll need to create an EpicRise online account first. Once logged in, go to your profile and click "Net Term Application" to apply through our partner, Resolve.

EpicRise manages your orders, while Resolve handles credit approvals and payment terms. Signing up for both helps us keep your orders fast and financing secure.

The application through Resolve usually takes less than 5 minutes. Approval can be instant or take up to 1 business day.

As soon as your application is approved by Resolve, you'll see the "Net 30 Terms" option during checkout.

Nope! Once you’re approved by Resolve, you can use Net Terms for future orders (as long as your account remains in good standing).

If you don’t get approved right away, one of our sales representatives will reach out to you directly. They may request additional information such as a bank statement, proof of revenue, or other supporting documents to help complete the approval process.

No. Applying is completely free, and using Net Terms doesn’t affect your credit score.

Yes. If you have a reseller account with us and have your dedicated account manager, you can let him/her place the order for you with net terms.

All Net Term payments are made directly to Resolve. Once you place the order, you will receive an invoice with Resolve’s bank info listed on the invoice.

You will receive an invoice automatically after your order is confirmed. You can pay using ACH bank transfer, wire transfer or credit card whichever works best for you.

Resolve will send you payment reminders if your invoice is past due. If payment is not received on time, a late fee may apply, which includes 3.5% of the unpaid balance plus $29.00 per billing cycle or every 30 days, as applicable. To avoid any additional charges, be sure to pay by the due date listed on your invoice.

Yes. While the standard term is Net 30, you may have the option to extend your payment term to Net 60 or Net 90, or choose bi-weekly installment payments depending on your eligibility. These options are subject to approval by Resolve, and additional fees may apply for extended or installment plans.