Yes. EpicRise Electronics offers two ways to save when buying in quantity:

• 2–9 units: Volume discounts are built into the product page on many popular items. Add your quantity to the cart and the discount — up to 20% off — applies automatically. No code needed.
• 10+ units: Submit a bulk quote request for custom pricing. EpicRise Electronics responds with a tailored quote within 4–8 business hours.

Many of our best-selling barcode scanners, label printers, and VoIP phones include tiered pricing directly on the product page. The discounted price updates automatically in your cart as you adjust quantity. Check the product page for the pricing table — if it's there, you'll see it right away. For items without a built-in tier, reach out for a bulk quote.

Up to 20% off on orders of 2–9 units through the product page discount tiers — add to cart and view the discount directly. For orders of 10 or more units, savings can go deeper through our custom bulk quote. Pricing depends on the product, quantity, and lead time you can provide.

A bulk quote is custom pricing for orders of 10 or more units. EpicRise Electronics looks at your full order, sources any items not currently in stock, and comes back with the best pricing we can offer.

To request one, use the Get Bulk Quote button in the menu bar and fill out the form with the model number and quantity for each item. We respond within 4–8 business hours.

BOM stands for Bill of Materials— a list of the products and quantities you need, sometimes with model numbers or spec requirements. If you already have a BOM from your procurement team or IT department, email info@epicriseelectronics.com directly and we'll work through it line by line.

EpicRise Electronics responds to all bulk quote requests within 4–8 business hours on business days.

Standard online orders can be paid by credit card at checkout. For larger orders, we also accept ACH bank transfer and wire transfer. Qualified businesses can apply for Net 30 terms — see the Net Terms section for details.

Yes. If you don't see the model you need for AIDC and Networking products, reach out before giving up — we can source most products from our authorized distributor network even if they're not currently listed. Email info@epicriseelectronics.com or contact your account manager with the brand and model number.

Yes. Free ground shipping is included on all orders to all 50 U.S. states.

Yes. Orders placed before 3:00 PM EST Monday through Saturday ship the same day. Orders placed after the cutoff ship the next business day.

We ship from our own warehouse in Wilmington, Delaware, and through partnered 3PL fulfillment centers — most U.S. customers receive orders within 1–3 business days via ground shipping. 

Currently we ship within the United States only. For international inquiries, contact us at info@epicriseelectronics.com.

A tracking number is emailed as soon as your order ships. You can also log into your account at epicriseelectronics.com to view order status and tracking history.

"Quote Now" means the item is currently out of stock. Submit a quote request and our team will look into availability, lead time, and pricing for you — typically responding within one business day. If timing is critical, mention it in your request and we can suggest alternatives that ship sooner or arrange phased delivery for large orders. 

Net Terms let you “Buy Now, Pay Later.” Once approved, you’ll have 30 days to pay for your order — no upfront payment required.

The application through Resolve usually takes less than 5 minutes. Approval can be instant or take up to 1 business day.

As soon as your application is approved by Resolve, you'll see the "Net 30 Terms" option during checkout.

No. Applying is completely free, and using Net Terms doesn’t affect your credit score.

Yes. If you have a reseller account with us and have your dedicated account manager, you can let him/her place the order for you with net terms.

All Net Term payments are made directly to Resolve. Once you place the order, you will receive an invoice with Resolve’s bank info listed on the invoice. 

You will receive an invoice automatically after your order is confirmed. You can pay using ACH bank transfer, wire transfer or credit card whichever works best for you.

Resolve will send you payment reminders if your invoice is past due. If payment is not received on time, a late fee may apply, which includes 3.5% of the unpaid balance plus $29.00 per billing cycle or every 30 days, as applicable. To avoid any additional charges, be sure to pay by the due date listed on your invoice.

Yes. While the standard term is Net 30, you may have the option to extend your payment term to Net 60 or Net 90, or choose bi-weekly installment payments depending on your eligibility. These options are subject to approval by Resolve, and additional fees may apply for extended or installment plans.

Eligible business electronic products include a complimentary EpicRise First Year Limited Warranty. Some partnered manufacturers also include additional coverage:

• Fanvil — 3 years total: EpicRise first year + 2-year manufacturer warranty
• Honeywell — Extended warranty available at Day 1 pricing (must be purchased within 90 days of original purchase)
• SNBC (select models) — 3-year depot warranty on M300A, S80, and 880-NPV
• Citizen printers — POS printers: 3 years · Barcode printers: 2 years · Mobile printers: 1 year · Printheads/cutters: 1 year · Batteries: 6 months
• TSC / Printronix Auto ID — 2-year factory warranty (mobile & industrial); 3-year (desktop printers)
• Grandstream — 2-year standard manufacturer warranty on all devices
• Peplink — 12-month standard hardware warranty
• Teltonika Networks — 24-month warranty; batteries: 6 months

The EpicRise First Year Limited Warranty covers manufacturing defects in materials and workmanship encountered during normal, reasonable use for 12 months from the date of receive the products.

The EpicRise warranty does not apply to:

• Normal wear and tear
• Products that have been mistreated or mishandled
• Improper installation or configuration
• Accidental damage
• Damage from lightning, power surges, or incorrect voltage
• Acts of God
• Products that have been modified

Visit our Warranty Claim Center and click "Sign-up" to activate the electronics portion of your order. If you have already purchased a manufacturer warranty, use the same page to complete enrollment.

Yes. Honeywell contracts include a 90-day grace period after the hardware purchase date for Day 1 pricing (no new SKU required). If started after 90 days, upcharges may apply:

• 6 months late: up to 5%
• 12 months late: up to 10%
• 24 months late: up to 15%

Complete our Warranty Sign-Up Form. When filling out the form, select Option 3: "Interested in Additional Warranty." After submitting, our Technical Support Team will contact you with the next steps.

Email our support team and include the following:

• First and Last Name
• Email Address & Phone Number
• Order Number
• Part Number (Model # / Part #)
• Serial Number
• Description of the issue

Once reviewed, EpicRise will send shipping instructions. After we receive your device, expect a replacement or repaired device within 10 business days.

The customer is responsible for shipping costs to send the product to EpicRise. EpicRise will provide shipping instructions and cover the standard shipping cost to return the repaired or replacement product back to you.

The EpicRise Reseller Program is designed for businesses that want to source and resell electronics with competitive pricing, a dedicated account manager, and hands-on product support. We do the product research for you — margins, sales velocity, return rates — so you can make quick, confident purchasing decisions and focus on growing your business.

Our program is open to eCommerce sellers, social media influencers, IT professionals, small business owners, and bulk buyers. Whether you sell on Amazon, eBay, or through your own store, we have a pricing plan for you. EpicRise Electronics will need a business license and a sales tax exemption certificate to approve your application.

The process has four steps:

1. Apply for a Reseller Account — Fill out our quick application at epicriseelectronics.com/pages/become-a-reseller.
2. Connect with Your Dedicated Account Manager — They'll reach out within 24 hours to understand your needs and request required documents.
3. Get Approved & Access Wholesale Pricing — Your account manager will grant access to exclusive reseller pricing.
4. Start Sourcing & Scaling — Your account manager will recommend products with full market analysis data.

You will need to provide a valid business license and a sales tax exemption certificate (resale certificate) for the state where you are located, as well as any other state in which you are registered. Your account manager will notify you when an updated certificate is required.

There is no minimum order quantity (MOQ) on your first order. After that, our pricing tiers help you save more as you scale. Talk to your account manager for more information on lead time and discount pricing.

Depending on the product category, our resellers typically earn 15–40% profit margins. EpicRise Electronics provides a weekly-updated list of high-margin, ready-to-sell products to help you make fast and profitable sourcing decisions.

Yes. Most businesses get approved instantly for up to $25,000 in Net 30 terms, giving you better cash flow and less upfront pressure. Once approved, you can use Net Terms on qualifying orders. See the Net Term Payment section for more details.

Once approved, you will get access to our Reseller Resource Hub, where you can download product images, specifications, and sales strategies to support your selling efforts.

EpicRise is an authorized reseller for all brands we carry. We provide serial numbers on all orders so you can verify authenticity. Every product is sourced directly through authorized channels.

Visit epicriseelectronics.com/pages/become-a-reseller to apply or learn more. Once you apply, your dedicated account manager will reach out within 24 hours. You can also contact our sales team directly by phone, email, SMS, or WhatsApp anytime.

Please note that free ground shipping does not apply to reseller program orders. Wholesale shipping terms are arranged separately with your account manager and may differ from standard ground shipping depending on order size and destination. Contact your account manager for shipping details specific to your account.