Who We Are?
Around 2010, seven young university students noticed the booming e-commerce industry and decided to invest all their savings—around $3,000 each—to start their first e-commerce company. They had no office space and no inventory, but started their business by renting a mailbox in Delaware for $12 a month, marking the beginning of their e-commerce journey.
Through their hard work and ingenuity, these young entrepreneurs generated over a million dollars in sales in their first year, earning more than 1000 (over 99%) positive feedback from customers due to their excellent customer service. However, each of them had different dreams, after a few years, some of the original founders eventually chose different career paths. Only three partners persevered, expanding their supply chain, becoming brand distributors, and establishing their own logistics channels. Over the next decade, they accumulated profound experience in online and offline marketing and sales.
What We Deliver for Our Customers?
Strong Supply Chain for Business-Focused IT Equipment
Epic Rise has established a robust supply chain for business-use IT equipment such as printers, scanners, network devices, and VoIP phones, offering high-quality IT products and services to small businesses, IT service providers, and state, local, and educational institutions.
Close Customer Relationships
We believe that B2B is about people-to-people connections. We maintain close relationships with all our business customers, understanding their needs and challenges, and sourcing and delivering the best products and services that align with their business models.
Extended Warranty and Technical Support
We help business customers obtain extended warranties and replacement services from our featured brands. Our sales team is well-trained in the products we offer, helping customers choose the best options for their needs. Additionally, we have an internal technical support team that collaborates with brand technical support to resolve common technical issues for our customers.
Competitive Prices and Closeout Deals
Our procurement team maintains close communication with brands and various suppliers daily to acquire closeout deals and end-of-life inventories, enabling us to offer competitive pricing to IT service providers and value-added resellers.
Great Fulfillment Network and Same-Day Shipping in the United States
We provide brands with valuable customer feedback, trends, and insights into what works and what doesn’t.
Bulk Discount Quotes with Renowned Brands
We assist business customers in obtaining the best bulk purchase discounts from top-tier brands.
Our Mission
EpicRise Electronics LLC is now a leading distributor specializing in business oriented IT equipment, such as printers, scanners, VoIP Phones and network devices. We are dedicated to sourcing high-quality, competitively priced products for our clientele. We assist businesses in deal registration with brands to get special discounts on top of distributor price, provide support in product extended warranty, replacement options and technical support. Moreover, we acquire closeout deals to offer significant cost savings to our business customers.
What Customers Do We Serve?
EpicRise Electronics is a Business-to-Business (B2B) IT equipment and solutions provider. Our customers include providers of POS solutions, telecom solutions, network solutions, business end users, and value-added resellers. Our sales team is dedicated to building strong relationships with nearby states, local businesses, and educational institutions to provide them with the IT equipment and services they need.
What Values Do We Add to Brands?
Extended Distribution
We help brands expand their distribution channels by connecting their products and services with new customers through our networks.
Customer Insights
We provide brands with valuable customer feedback, trends, and insights into what works and what doesn’t.
Online Marketing
We assist brands with various online and offline marketing strategies to enhance their brand image by pairing their products with the right customers.
Technical & Sales Support
Our sales representatives and technical staff undergo training to gain brand knowledge, enabling them to recommend the right products to customers and provide essential technical support.
Increased Revenue
We purchase in bulk from brands, boosting their revenue, and use part of the profits to help enhance their online presence.
Elevating Brand Impact
We provide cutting-edge electronics and tailored solutions that enhance brand performance, ensuring efficiency, innovation, and customer satisfaction.
Meet the CEO
Lin Shou, our CEO and one of the company’s co-founders, is a results-driven entrepreneur with a forward-thinking approach centered on company success and competitive growth.
Lin is a successful serial entrepreneur. She has successfully created a B2C e-commerce business – sevenshopper.com, which has maintained an average year-over-year (YoY) growth rate of over 40% for the past 10 years.
Meanwhile, EpicRise Electronics is exclusively tailored to serve business customers. The company has been deeply engaged with its customers, understanding their needs, and leveraging the team’s accumulated supply chain advantages and market analysis capabilities to offer high-quality, competitively priced products.
In EpicRise Electronics’ key product categories such as printers, scanners, headphones, and speakers, we not only deliver high-quality products but also analyze supply chain situations and market supply-demand relationships for customers, aiming to help them increase revenue and profit.
Lin Shou, CEO and one of the company’s co-founders
