The authorized
reseller SMBs
actually rely on
EpicRise is a U.S.-based authorized reseller specializing in AIDC, VoIP, and networking equipment. Every order ships with a free 1-year warranty.
Volume pricing from 5 units — up to 50% off
Tiered discounts, deal registration with brands, Net 30 for qualified accounts.
Dedicated account manager
Named contact, direct line. Handles quotes, deal registration, and order coordination.
In-house technical team
Not a help desk. Our engineers know the products — specs, compatibility, installation.
We ship the product — and stand behind it
We go beyond the transaction — every order includes a free 1-year warranty, a dedicated account manager, in-house technical support, and deal registration with the brand.
Headquartered in Wilmington, Delaware, we serve businesses across logistics, warehousing, manufacturing, retail, and healthcare.
Free 1-year warranty
Added by EpicRise on every product, included automatically at purchase.
Dedicated account manager
Named contact from day one. Direct line, fast response.
In-house technical support
Our engineers know the products — specs, installs, firmware, and repairs.
Deal registration
Lock in manufacturer pricing months before you buy.
Six questions every procurement manager asks
- Tiered pricing from 5 units
- Deal registration for extra brand discounts
- Up to 50% off with lead time
- Net 30 for qualified accounts
Get tiered discounts, deal registration, and Net 30 — starting at just 5 units.
- Named contact from day one
- Handles quotes & order follow-up
- Manages deal registration on your behalf
- Knows your deployment history
One named contact from day one — handles quotes, orders, and deal registration.
Open a Business Account →- In-house engineers, not outsourced
- Specs, drivers, firmware, installs
- Physical repairs on-site
- Covered under 1-yr warranty
Real engineers — not a help desk. Specs, repairs, firmware, installs, all covered.
Contact Support →- Sourced from authorized supply chains only
- Free 1-yr EpicRise warranty included
- Manufacturer multi-year warranty available
Every product from authorized supply chains, backed by our free 1-year warranty.
Browse Brands →- Accepts BOM & spec sheets
- Quote within 4–8 business hours
- Phased delivery for large rollouts
- Same-day ship before 3 PM
Send us your BOM or spec sheet — we'll quote within 4–8 hours.
Send Your BOM →- Logistics & warehousing
- Retail & POS operations
- Healthcare facilities
- IT service providers & VARs
Logistics, retail, healthcare, IT — we know the operations these products run.
Talk to an Expert →Lock in your price before you're ready to buy
Most buyers don’t know Deal Registration exists. We register your project directly with the manufacturer — securing a discounted price, technical support commitment, and warranty coverage from day one.
Tell us your project
Product, quantity, and approximate timeline. No commitment needed at this stage.
We register with the brand
Your account manager submits the Deal Registration directly to the manufacturer on your behalf.
Price and support locked in
Discounted pricing, technical support, and warranty coverage are secured — valid for months.
Order when you're ready
Place the order on your schedule. The deal terms hold.
We know the operations these products run
We work with procurement and operations teams across industries where AIDC equipment, VoIP, and networking infrastructure is mission-critical.
Logistics & warehousing
Retail operations
Healthcare
IT service providers
Genuine products from authorized supply chains
Every brand we carry is an authorized partnership — sourced directly from manufacturers or their authorized distribution channels, with our free 1-year EpicRise warranty included on every order.
Layered warranty coverage
Platform name
Free 1-year warranty — on every order, included automatically
EpicRise adds our own warranty on top of every product we sell, handled entirely in-house.
Included at no cost
1-year EpicRise warranty on every product, covered from day one.
In-house repairs
Scanners, printers, and mobile computers repaired in our Delaware facility.
Extend beyond 1 year
Manufacturer multi-year extended warranty available — add it at purchase.
30-day returns
Full refunds within 30 days, processed in 1–2 business days.
“We started with a $12 mailbox and the belief that if you execute well and treat customers right, scale follows.”
Built from zero — with a long-term view
Around 2010, Lin Shou and six fellow university students pooled roughly $3,000 each, rented a mailbox in Delaware for $12 a month, and started selling online with no office, no warehouse, and no inventory.
Over the following decade Lin expanded the supply chain, built direct brand relationships, and developed the multi-channel e-commerce operations that EpicRise runs on today.
