Below FAQ information are some common concerns of our customers.
Our team has decades of experience in the IT equipment wholesale and distribution industry. We strive to offer the best possible prices on top brands. Our warehouse located in California and Delaware allows us to provide same-day shipping to deliver your order. For volume orders, we offer pre-order and/or ship directly from manufacturer service to provide you with the most competitive prices. Every product has a volume quote button which you can quote and get a reply from one of our sales representatives very quickly.
We offer a wide range of Printers, Scanners, Computer Accessories (Mouse/Keyboards), Speakers, Headphones, VoIP Phones, Network devices, tools and other IT equipment categories.
We offer free ground shipping to all states of the United States. For wholesale orders with volume discounts applied, please discuss with your sales representative for shipping options.
We offer a 30-day return window for eligible items (special order items excluded). To initiate a return, please follow these instructions:
Ensure all items are in their original packaging. Please avoid writing on the packaging to prevent restocking fees.
Go to the Return Form and fill out the form to initiate the return process.
Defective Items: We'll provide a service return label within 30 days of purchase. After 30 days, you'll be responsible for return shipping of defective items.
Once we receive the returned item, we will issue the refund within 1-3 business days.
Use search bar or filter to find the products you’d like to quote, click into the product page, click “Quote for a volume discount”, input the quantity you’d like to quote, submit the form and our sales will reply to your quote within 1-2 business days.
If you want to quote some products that are currently not available on our website, please talk to one of our sales representatives.
We accept Visa, Mastercard, Discover, and Diners Club for online orders. For wholesale orders placed through our sales representative, we also accept ACH and wire transfer. For wholesale orders with volume discounts applied, a credit card fee of 2.9% may apply.
All products come with manufacturer warranties. For our featured brands, we offer one-year warranty service.
Once you finished new customer registration, our sales representative will email you to collect Resale Certificate valid in the state where you are located, as well as any other state in which you are registered, and that you update your certificate(s) on a periodic basis in accordance with state laws and/or EpicRise policy. Your Sales rep. will notify you by email when an updated certificate is required.