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Fanvil H5W Wi-Fi Hotel IP Phone with 3.5" Color Display and Video Intercom for Hospitality

Product Highlights

• Built-in 2.4G Wi-Fi (802.11b/g/n) eliminates Ethernet cabling requirements for flexible room placement

• 3.5-inch color display (480x320) with customizable interface for hotel branding and service information

• H.264 video decoding (1080P) enables visual verification of door intercom calls before remote unlock

• Six programmable soft keys provide one-touch access to room service, front desk, dining, and wake-up calls

• Dual SIP lines with HD voice (G.722, Opus) and full-duplex speakerphone deliver clear communication

  • Overview
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The Fanvil H5W is a wireless hotel IP phone designed to streamline guest communication and property operations without the complexity of hardwired Ethernet infrastructure. Built-in 2.4G Wi-Fi connectivity allows placement anywhere in guest rooms, while the 3.5-inch color display enables property managers to push branded content, service menus, and promotional information directly to guest rooms.

Beyond voice communication, the H5W integrates video door intercom functionality through hardware H.264 decoding, allowing guests to see and speak with visitors before granting access. Six programmable soft keys put essential hotel services at guests' fingertips—room service, concierge, wake-up calls, and housekeeping requests—reducing front desk call volume while improving guest experience. The SIP hotline feature enables multiple H5W units to share a single server number, ensuring no service request goes unanswered.

Designed for hospitality environments but equally effective in healthcare facilities, retail locations, and corporate reception areas, the H5W combines enterprise VoIP reliability with the simplicity modern guests expect. PoE or AC power options, compatibility with major platforms including Asterisk, Broadsoft, 3CX, and Avaya, and support for both desktop and wall mounting make deployment straightforward across properties of any size.

Best For

The Fanvil H5W serves properties requiring guest communication systems without extensive cabling infrastructure or where wireless flexibility outweighs the need for gigabit wired connections.

- Hotel Guest Rooms: Wireless deployment eliminates renovation costs while programmable service keys and video door intercom enhance guest convenience and security

- Hospital Patient Rooms: Color display supports custom instructions and service menus, while HD speakerphone accommodates hands-free communication for mobility-limited patients

- Retail Store Stations: SIP hotline capability ensures incoming customer inquiries ring simultaneously across multiple handsets, preventing missed sales opportunities

- Shopping Mall Information Desks: Customizable display shows directory information and promotional content between calls, serving dual communication and marketing functions

- Temporary Event Spaces: Wi-Fi connectivity and dual mounting options enable rapid deployment and reconfiguration without permanent infrastructure modifications

Key Features

- 2.4G Wi-Fi (IEEE 802.11b/g/n) with dual Ethernet ports and integrated PoE eliminates cabling constraints

- 3.5-inch color display (480x320 resolution) supports custom backgrounds, DSS key icons, and hotel branding via web management

- Hardware H.264 video decoding (1080P) processes door intercom video streams for visual caller identification and remote unlock

- HD voice with G.722 and Opus wideband codecs plus full-duplex speakerphone with AEC ensures clear communication

- Six programmable soft keys map to hotel service hotlines, wake-up calls, voicemail, and custom functions

- SIP hotline mode allows multiple H5W units to share one server number with simultaneous ring-all behavior

- Dual SIP lines support separate guest and administrative accounts on a single device

- USB port provides guest device charging without occupying room outlets

- Desktop and wall mount options with black or white housing match varied interior designs

- Compatible with Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, and other major VoIP platforms

Quick Specs

Display 3.5-inch color LCD, 480x320 resolution
Network Built-in 2.4G Wi-Fi (802.11b/g/n), Dual RJ45 10/100Mbps Ethernet, IPv6 support
SIP Lines 2 SIP accounts
Audio Codecs Narrowband: G.711A/U, G.729AB, iLBC | Wideband: G.722, Opus
Video Hardware H.264 decoding, 1080P resolution
Programmable Keys 6 soft keys (DSS/BLF/speed dial)
Audio Features Full-duplex speakerphone with AEC, VAD, CNG, noise suppression, jitter buffer
Interfaces 2x RJ45 (WAN/LAN with PoE), 1x RJ-9 handset, 1x 3.5mm headset, 1x USB (charging)
Power IEEE 802.3af PoE or external AC adapter (optional), auto-failover to PoE if adapter fails
Mounting Desktop stand and wall mount bracket included
Provisioning SIP PnP, DHCP option, static configuration, TR-069
Platform Compatibility Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, and other SIP platforms
Available Colors Black (H5W-Black), White (H5W-White)

What's Included

- H5W IP phone main unit

- Handset with coiled cord

- Ethernet cable

- Desktop stand

- Wall mount bracket

- Quick installation guide

General Specifications
Brand Fanvil
Model No. H5W
Product Details
Power Source AC-powered, DC-powered
Connection Type Ethernet, Wi-Fi
Connectivity Technology Wi-Fi, Ethernet
Display Color Mode Color
PoE Standard IEEE 802.3af
VoIP Protocol Support SIP
Dialing Method Push-button tone (DTMF)
Mounting Type Tabletop, Wall
Regular price
$108.00
Sale price
$108.00
Regular price
$108.00
Sale price
$108.00
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