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Fanvil H5W Wi-Fi Hotel IP Phone with 3.5" Color Display and Video Intercom for Hospitality

Name: Fanvil H5W Wi-Fi Hotel IP Phone with 3.5" Color Display and Video Intercom for Hospitality
Brand: Fanvil
SKU: Custom-FAN-PHO-H5W-NEW

Delivery Time: 0-3 days

Brand Fanvil

Model Number H5W

Manufacture Warranty 2 Years

EpicRise Warranty First Year

Product Highlights

• Built-in 2.4G Wi-Fi (802.11b/g/n) eliminates Ethernet cabling requirements for flexible room placement

• 3.5-inch color display (480x320) with customizable interface for hotel branding and service information

• H.264 video decoding (1080P) enables visual verification of door intercom calls before remote unlock

• Six programmable soft keys provide one-touch access to room service, front desk, dining, and wake-up calls

• Dual SIP lines with HD voice (G.722, Opus) and full-duplex speakerphone deliver clear communication

Overview
Specifications
FAQ
User Guides
Reviews

The Fanvil H5W is a wireless hotel IP phone designed to streamline guest communication and property operations without the complexity of hardwired Ethernet infrastructure. Built-in 2.4G Wi-Fi connectivity allows placement anywhere in guest rooms, while the 3.5-inch color display enables property managers to push branded content, service menus, and promotional information directly to guest rooms.

Beyond voice communication, the H5W integrates video door intercom functionality through hardware H.264 decoding, allowing guests to see and speak with visitors before granting access. Six programmable soft keys put essential hotel services at guests' fingertips—room service, concierge, wake-up calls, and housekeeping requests—reducing front desk call volume while improving guest experience. The SIP hotline feature enables multiple H5W units to share a single server number, ensuring no service request goes unanswered.

Designed for hospitality environments but equally effective in healthcare facilities, retail locations, and corporate reception areas, the H5W combines enterprise VoIP reliability with the simplicity modern guests expect. PoE or AC power options, compatibility with major platforms including Asterisk, Broadsoft, 3CX, and Avaya, and support for both desktop and wall mounting make deployment straightforward across properties of any size.

Best For

The Fanvil H5W serves properties requiring guest communication systems without extensive cabling infrastructure or where wireless flexibility outweighs the need for gigabit wired connections.

- Hotel Guest Rooms: Wireless deployment eliminates renovation costs while programmable service keys and video door intercom enhance guest convenience and security

- Hospital Patient Rooms: Color display supports custom instructions and service menus, while HD speakerphone accommodates hands-free communication for mobility-limited patients

- Retail Store Stations: SIP hotline capability ensures incoming customer inquiries ring simultaneously across multiple handsets, preventing missed sales opportunities

- Shopping Mall Information Desks: Customizable display shows directory information and promotional content between calls, serving dual communication and marketing functions

- Temporary Event Spaces: Wi-Fi connectivity and dual mounting options enable rapid deployment and reconfiguration without permanent infrastructure modifications

Key Features

- 2.4G Wi-Fi (IEEE 802.11b/g/n) with dual Ethernet ports and integrated PoE eliminates cabling constraints

- 3.5-inch color display (480x320 resolution) supports custom backgrounds, DSS key icons, and hotel branding via web management

- Hardware H.264 video decoding (1080P) processes door intercom video streams for visual caller identification and remote unlock

- HD voice with G.722 and Opus wideband codecs plus full-duplex speakerphone with AEC ensures clear communication

- Six programmable soft keys map to hotel service hotlines, wake-up calls, voicemail, and custom functions

- SIP hotline mode allows multiple H5W units to share one server number with simultaneous ring-all behavior

- Dual SIP lines support separate guest and administrative accounts on a single device

- USB port provides guest device charging without occupying room outlets

- Desktop and wall mount options with black or white housing match varied interior designs

- Compatible with Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, and other major VoIP platforms

Quick Specs

Display	3.5-inch color LCD, 480x320 resolution
Network	Built-in 2.4G Wi-Fi (802.11b/g/n), Dual RJ45 10/100Mbps Ethernet, IPv6 support
SIP Lines	2 SIP accounts
Audio Codecs	Narrowband: G.711A/U, G.729AB, iLBC \| Wideband: G.722, Opus
Video	Hardware H.264 decoding, 1080P resolution
Programmable Keys	6 soft keys (DSS/BLF/speed dial)
Audio Features	Full-duplex speakerphone with AEC, VAD, CNG, noise suppression, jitter buffer
Interfaces	2x RJ45 (WAN/LAN with PoE), 1x RJ-9 handset, 1x 3.5mm headset, 1x USB (charging)
Power	IEEE 802.3af PoE or external AC adapter (optional), auto-failover to PoE if adapter fails
Mounting	Desktop stand and wall mount bracket included
Provisioning	SIP PnP, DHCP option, static configuration, TR-069
Platform Compatibility	Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, and other SIP platforms
Available Colors	Black (H5W-Black), White (H5W-White)

What's Included

- H5W IP phone main unit

- Handset with coiled cord

- Ethernet cable

- Desktop stand

- Wall mount bracket

- Quick installation guide

Product Details
Connection Type	Ethernet, Wi-Fi
Power Source	AC-powered, DC-powered

What environments is the Fanvil H5W designed for?

The H5W is designed for hotel guest rooms, hospital patient rooms, retail stores, shopping malls, and supermarkets where wireless deployment simplifies installation. The 2.4G Wi-Fi eliminates Ethernet cabling requirements, while programmable service keys and customizable color display suit hospitality and public-facing applications. Desktop or wall mounting accommodates varied room layouts.

How does the H5W compare to Fanvil's wired hotel phones?

The H5W adds built-in 2.4G Wi-Fi to Fanvil's H-series hotel phone feature set, enabling placement anywhere within wireless range instead of requiring Ethernet drops. It retains the 3.5-inch color display, six programmable soft keys, H.264 video intercom, and dual SIP lines found in wired H-series models. Organizations with existing Ethernet infrastructure may prefer wired models for guaranteed bandwidth, while properties prioritizing installation flexibility or lacking in-room cabling benefit from the H5W's wireless capability.

Is the H5W a cost-effective choice for hotel room deployments?

The H5W eliminates Ethernet cabling labor and materials costs in hotel renovations or new builds, offsetting its price premium over wired models. The 3.5-inch color display supports custom branding and service promotions without additional signage, while video door intercom functionality replaces separate visual verification systems. Six programmable keys reduce front desk call volume by providing direct-dial access to room service, housekeeping, and concierge. Properties requiring gigabit wired performance or managing hundreds of units may find wired models more economical, but the H5W's wireless flexibility typically justifies the investment in scenarios where cabling is impractical or cost-prohibitive.

What VoIP platforms and systems does the H5W work with?

The H5W is compatible with Asterisk, Broadsoft, 3CX, Metaswitch, Elastix, Avaya, and other mainstream SIP-based VoIP platforms. It supports standard SIP protocols, dual SIP lines, and auto-provisioning via SIP PnP, DHCP options, static configuration, and TR-069. Video door intercom requires SIP door phones or IP cameras that support H.264 video streaming. The device provides both PoE (IEEE 802.3af) and AC adapter power options with automatic failover.

Does the H5W support both PoE and wireless connectivity simultaneously?

The H5W includes dual Ethernet ports with integrated PoE (IEEE 802.3af) alongside built-in 2.4G Wi-Fi (802.11b/g/n). Deployments can use wired Ethernet for data and PoE for power, or operate entirely over Wi-Fi when an external AC adapter provides power. When both PoE and an AC adapter are connected, the device prioritizes the AC adapter and automatically fails over to PoE if the adapter disconnects. The dual Ethernet ports support WAN and LAN configurations for network passthrough.

Can hotel managers customize the display and soft keys for property branding?

Property managers can customize the 3.5-inch color display background and DSS key icons through the H5W's web management interface to match hotel branding and service offerings. The six programmable soft keys support custom labels and functions such as room service, front desk, concierge, dining reservations, wake-up calls, and voicemail. OEM models allow printing the hotel logo directly on the phone housing and LCD display. All customization occurs via the IP phone management platform without firmware modifications.

What video resolution and codec does the door intercom feature support?

The H5W includes hardware H.264 video decoding supporting up to 1080P resolution for door intercom applications. When a SIP door phone or IP camera with H.264 video streaming calls the H5W, guests see the caller's video on the 3.5-inch color display before deciding whether to unlock the door remotely. The hardware decoder ensures smooth video playback without software processing delays.

How does the SIP hotline feature work for multiple H5W phones?

The SIP hotline feature allows multiple H5W units to share a single server phone number so all devices ring simultaneously when a call arrives. This ensures no incoming service request goes unanswered even if one phone is unattended. The feature is configured through the VoIP server and is particularly useful in retail stores, mall information desks, and hotel service areas where multiple staff members need to answer the same hotline.

Regular price: $108.00
Sale price: $108.00
Unit price: per