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Aiphone IX-MV7-HB IP Video Answering Station with 7-Inch Touchscreen and Handset for Reception

Brand Aiphone

Model Number IX-MV7-HB

UPC 790143585181

Manufacture Warranty

EpicRise Warranty 1 Year

Product Highlights

• 7-inch touchscreen with handset provides private conversations and intuitive touch control for reception desks

• Built-in 720p camera with privacy shutter enables video conferencing between master stations and visitor monitoring

• 8 customizable speed dial buttons for instant calling, paging, monitoring, or door release control

• SIP 2.0 and ONVIF Profile S compatibility allows integration with Cisco call managers and third-party IP cameras

• PoE-powered design with audio/video recording to microSD card simplifies installation and captures interactions

Overview
Specifications
FAQ
User Guides
Reviews

The Aiphone IX-MV7-HB is an IP video answering station designed for enterprise reception areas and security posts requiring full-time visitor communication. This station combines a 7-inch LCD touchscreen with a traditional handset, allowing staff to handle calls privately or hands-free while viewing visitors on screen. It integrates seamlessly into Aiphone IX/IXG systems and supports SIP and ONVIF protocols for broader enterprise communication infrastructure.

With 8 programmable speed dial buttons, built-in 720p camera, and audio/video recording capabilities, the IX-MV7-HB serves as a central communication hub. It can monitor entrance stations, control door releases, page device groups, and integrate IP cameras through picture-in-picture display. The station operates on PoE for simplified cabling and includes virtual receptionist functionality for unstaffed hours.

Best For

This answering station is engineered for enterprise environments requiring professional visitor management and internal communication:

- Reception desks: Front desk stations in corporate offices, medical facilities, and educational institutions where staff need to screen visitors, control access, and communicate with multiple entry points

- Security control rooms: Central monitoring stations in commercial buildings and residential complexes requiring simultaneous camera viewing and two-way communication with entrance stations

- Multi-tenant facilities: Property management offices in apartment buildings and business centers needing directory-based calling to 500+ stations and virtual receptionist for after-hours

- Visitor management systems: Integration points where enterprises combine door intercom with IP cameras and access control for comprehensive entry monitoring and recording

Key Features

- Full-duplex communication with handset and speakerphone modes supports private conversations and hands-free operation

- Picture-in-picture display shows ONVIF IP camera feeds alongside Aiphone video intercom for simultaneous monitoring

- 500-station directory with master-to-master video conferencing enables enterprise-wide communication using built-in camera

- Virtual receptionist function automatically answers calls during unstaffed periods in waiting areas or lunch breaks

- Audio/video recording to microSD card captures and stores conversation activity for security documentation

- 2 relay outputs and 4 trigger inputs control door strikes, receive sensor signals, and execute automated responses

- Line monitoring and scheduled device checks verify connectivity status of all stations in directory

- 8Ω speaker output and 600Ω audio input support external speakers for paging broadcast and background music integration

Quick Specs

Display	7-inch TFT LCD touchscreen
Camera	⅓-inch CMOS, 720p (640×480 VGA), 5 Lux minimum illumination, privacy shutter
Audio	Full-duplex handset or hands-free, G.711/G.722 codec
Video Codec	H.264/AVC, Motion JPEG
Network	SIP 2.0, ONVIF Profile S, IPv4/IPv6, IEEE 802.1X port security
Power	PoE IEEE 802.3af Class 0, 4.32W consumption
I/O	2 relay outputs, 4 trigger inputs, 8Ω 0.5W speaker output, 600Ω audio input, microSD slot
Speed Dial	8 customizable buttons for call/page/monitor/control
Directory	500 stations
Installation	Multi-angle desktop stand (30°/45°/60°) or wall-mount bracket
Dimensions	11" W × 8-1/16" H × 2-3/16" D (280×204×55.5mm)
Weight	2.7 lbs (1.2 kg) with desktop stand
Operating Temp	32°F to 104°F (0°C to 40°C)
Network Cable	Cat-5e/6 UTP, up to 100m (330 ft)
Color	Black

What's Included

- IX-MV7-HB main unit

- Handset with coiled cord (9-1/16" coiled, extends to 4'11")

- Multi-angle desktop stand (adjustable 30°/45°/60°)

- Wall-mount bracket

- Power cord (PoE-powered)

Product Details
Power Source	AC-powered

What type of facilities is the IX-MV7-HB best suited for?

The IX-MV7-HB is designed for enterprise reception desks, security control rooms, and property management offices requiring professional visitor screening. It handles high call volumes with 500-station directory capacity and provides both private handset conversations and hands-free operation. The virtual receptionist function makes it ideal for unstaffed lobbies during lunch breaks or after-hours.

How does the IX-MV7-HB compare to other Aiphone IX series master stations?

The IX-MV7-HB is the handset-equipped model in the IX series, offering private conversations that touchscreen-only models cannot provide. The handset design suits reception environments where staff handle sensitive visitor conversations or need to reduce ambient noise. It includes the same 7-inch touchscreen, 8 speed dial buttons, and PoE operation as touchscreen-only variants while adding traditional telephone ergonomics.

Is the IX-MV7-HB worth the investment for a small office with one entrance?

For single-entrance offices with basic door communication needs, the IX-MV7-HB may exceed requirements. This model justifies its cost when you need 500-station directory capacity, integration with IP cameras, audio/video recording, or virtual receptionist for unstaffed periods. Smaller offices with simpler needs might consider entry-level Aiphone models without advanced SIP/ONVIF integration.

What systems and devices is the IX-MV7-HB compatible with?

The IX-MV7-HB is compatible with all Aiphone IX and IXG series entrance stations and master stations. It integrates with ONVIF Profile S IP cameras for picture-in-picture viewing and supports SIP 2.0 for Cisco Unified Call Manager integration. The station operates on standard PoE switches and Cat-5e/6 network infrastructure up to 330 feet.

Does the IX-MV7-HB require a separate power supply or can it run entirely on PoE?

The IX-MV7-HB operates entirely on PoE (IEEE 802.3af Class 0) and does not require a separate power supply. It draws 4.32 watts from the network switch, transmitting both power and data over a single Cat-5e/6 cable. This simplifies installation and reduces cabling infrastructure compared to separate power runs.

Can the IX-MV7-HB record video and audio from calls, and where is it stored?

The IX-MV7-HB can capture and store audio and video from active conversations to a microSD card (not included). Recording is initiated manually or through programmed triggers. Storage capacity depends on the microSD card size you install in the dedicated slot on the unit.

What are the relay outputs and trigger inputs used for on this station?

The 2 relay outputs control door strikes, gate openers, or other access devices when staff press unlock buttons or when automated events trigger. The 4 trigger inputs receive signals from door sensors, panic buttons, or external devices to initiate calls, activate relays, turn on the display, or execute API commands. These I/O points integrate the intercom with broader facility management systems.

How does the virtual receptionist function work when the desk is unstaffed?

Virtual receptionist automatically answers incoming calls during programmed time periods when no staff is present. Visitors see a message or pre-recorded greeting on the entrance station screen. The function can be scheduled up to 50 events daily, allowing automatic coverage during lunch breaks, after-hours, or weekends without requiring staff at the desk.

What is the maximum number of ONVIF cameras the IX-MV7-HB can display simultaneously?

The official specification confirms picture-in-picture capability to view ONVIF Profile S IP cameras alongside Aiphone video intercom feeds. The exact number of simultaneous ONVIF camera streams displayable on the 7-inch screen is not specified in the technical documentation and may depend on network bandwidth and system configuration.