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Honeywell Xenon Ultra 1962G Wireless Barcode Scanner - Bluetooth Handheld Scanner for Retail & Warehouse

Name: Honeywell Xenon Ultra 1962G Wireless Barcode Scanner - Bluetooth Handheld Scanner for Retail & Warehouse
Brand: Honeywell
SKU: DS-HNW-1962GHD-2

Delivery Time: 0-3 days

Brand Honeywell

Model Number 1962

Manufacture Warranty 2 Years

EpicRise Warranty First Year

Product Highlights

• Wireless Bluetooth 4.2 with adaptive frequency hopping for reliable cordless scanning up to 10+ meters range

• Green dot aiming system enhances targeting precision and scanning accuracy for faster checkout and inventory management

• IP52-rated sealed housing withstands 50 drops from 1.8m and resists dust/water ingress for demanding work environments

• Standard range (SR) and high-density (HD) scanning capabilities handle diverse barcode types from close-range to extended distances

Configuration:

* Li-ion Battery — Standard rechargeable lithium-ion battery.
* Battery-Free (Supercapacitor) — No traditional battery. Charges in seconds on the base, holds charge for hours. No battery degradation over time
* Intuitive Presentation Base — Same as Presentation Base, but the charging cup accepts the scanner in any orientation — no need to align it precisely.
*EZConfig Download (EZDL) — Pre-loaded with Honeywell's EZConfig tool, allowing remote configuration deployment via barcode scan. Simplifies large-scale rollouts.

Overview
Specifications
FAQ
User Guides
Reviews

The Honeywell Xenon Ultra 1962G wireless barcode scanner delivers next-generation scanning performance designed specifically for retail, warehouse, and healthcare operations where productivity and reliability are critical. Built on Honeywell's proven Xenon platform, the 1962G combines advanced imaging technology with green dot aiming for superior scanning accuracy, while Bluetooth 4.2 wireless connectivity with adaptive frequency hopping ensures consistent communication even in radio-dense environments.

This scanner addresses common operational challenges faced by enterprise buyers: minimizing checkout delays, reducing device downtime, and managing mixed equipment fleets. The 1962G offers unique flexibility with both battery-powered and battery-free supercapacitor configurations, allowing IT decision makers to deploy a hybrid fleet that optimizes runtime, charging logistics, and total cost of ownership. The fully sealed IP52 housing and reinforced construction engineered to survive 50 drops from 1.8 meters protect your investment in demanding retail and warehouse environments.

Available in both general-purpose (1962G) and healthcare (1962H) variants, the Xenon Ultra series provides specialized features for specific verticals while maintaining consistent performance standards. Advanced contactless charging options reduce maintenance issues caused by connector corrosion, ensuring maximum uptime for mission-critical scanning operations.

Best For

The Honeywell Xenon Ultra 1962G is engineered for enterprise operations requiring reliable wireless scanning with flexible deployment options:

- Retail Point-of-Sale & Inventory: Green dot aiming and fast scan speeds accelerate checkout while wireless freedom enables line-busting and mobile inventory checks without tethered cables limiting movement

- Warehouse & Distribution: Rugged IP52 construction and 1.8m drop resistance withstand harsh handling during receiving, putaway, and order fulfillment operations with minimal device failures

- Healthcare Bedside Workflows: Battery-free supercapacitor model (1962H variant) delivers 450+ scans per charge cycle for medication administration and specimen collection without disrupting patient care

- Manufacturing & Light Industrial: Standard range and high-density scanning options handle diverse barcode types from component tracking to finished goods verification across production environments

- Mixed Fleet Operations: Unique battery/battery-free compatibility allows procurement teams to deploy hybrid equipment pools optimized for different shift patterns and usage profiles

Key Features

- Bluetooth 4.2 Wireless Technology: 2.4GHz radio with adaptive frequency hopping provides reliable cordless operation with consistent pairing and minimal interference in multi-device environments

- Green Dot Aiming System: Innovative targeting projection enhances scan accuracy and reduces user errors compared to traditional laser or LED aimers

- Dual Power Configuration Options: Choose 12 watt-hour lithium-ion battery for extended runtime or battery-free supercapacitor for maintenance-free operation with 450+ scans per charge

- IP52 Sealed Housing: Fully redesigned enclosure minimizes dust and water ingress points to protect internal components in retail and warehouse conditions

- 1.8m Drop Specification: Engineered to survive 50 drops to concrete from 1.8 meters across operating temperature range, reducing replacement costs from accidental damage

- Standard & High-Density Scanning: SR and HD focal options decode barcodes from close contact to extended distances, accommodating varied shelf heights and package sizes

- Advanced Contactless Charging: Optional non-contact charging models eliminate corrosion-prone connector pins, reducing device failures and IT service tickets

- Multiple Charging Base Options: Desktop/wall-mount base, presentation CCB, and demonstration bases support diverse deployment scenarios from fixed POS to mobile workflows

Quick Specs

Specification	Details
Model Number	Honeywell Xenon Ultra 1962G (General Purpose) / 1962H (Healthcare)
Scanner Type	Wireless Bluetooth Handheld Barcode Scanner
Wireless Technology	Bluetooth v4.2 with Adaptive Frequency Hopping, 2.4GHz
Scanning Performance	Standard Range (SR) and High-Density (HD) capabilities
Aiming System	Green Dot Aimer for enhanced targeting precision
Power Options	3.635 VDC, 12 watt-hour lithium-ion battery OR battery-free supercapacitor
Battery Performance	Supercapacitor: 450+ UPC/EAN scans per charge (battery-free model)
Scanner Dimensions	108.2mm x 70.4mm (H x W)
Drop Specification	50 drops from 1.8m to concrete (across operating temperature range)
Environmental Sealing	IP52 (scanner) / IP41 (charging communication base)
Charging Power	Charging base: 2.5W (500mA @ 5V DC) standard USB; With adapter: 10W (2A @ 5V DC)
Base Dimensions	Desktop/Wall-mount: 211.3mm x 74.2mm x 77.7mm; Presentation: 82.9mm x 90.4mm x 121.6mm
Healthcare Features (1962H)	Disinfectant-ready antimicrobial housing, patient do-not-disturb mode, vibration mode, scan light mode

Typical Applications	Retail POS, Warehouse & Logistics, Manufacturing, Healthcare (1962H variant)

Product Details
Color	Black, White
Scanner Interface	Bluetooth, USB
Barcode Supported	1D, 2D
Power Source	Battery-powered, Rechargeable, USB

What is the difference between the 1962G and 1962H models?

The 1962G is the general-purpose version designed for retail, warehouse, logistics, and manufacturing environments. The 1962H is the healthcare-specific variant featuring a disinfectant-ready antimicrobial housing that actively combats bacterial reproduction, plus specialized modes like patient do-not-disturb, vibration feedback, and scan light options to maximize patient comfort while maintaining clinician productivity. Both share the same core scanning platform and durability specifications.

Should I choose the battery-powered or battery-free supercapacitor model?

Choose the lithium-ion battery model for applications requiring extended cordless runtime between charges, such as warehouse picking or mobile inventory audits. The battery-free supercapacitor model is ideal for workflows with frequent cradle returns (like retail POS or bedside healthcare scanning), delivering 450+ UPC/EAN scans per charge without battery replacement maintenance. The supercapacitor also carries a 5-year warranty versus 1-year for lithium-ion batteries, reducing long-term total cost of ownership.

How durable is the Xenon Ultra 1962G for warehouse environments?

The 1962G is engineered to survive 50 drops from 1.8 meters (approximately 6 feet) onto concrete across its operating temperature range. The fully redesigned housing features complete product sealing to achieve IP52 rating, protecting against dust ingress and water spray. This rugged construction is specifically designed for demanding retail and warehouse handling, significantly reducing device replacement costs from accidental drops during picking, receiving, and putaway operations.

Can the 1962G scan both 1D and 2D barcodes?

Yes, the Xenon Ultra 1962G is an advanced imaging scanner capable of reading both 1D (linear) and 2D barcodes. It offers both Standard Range (SR) and High-Density (HD) scanning capabilities to accommodate diverse barcode types, sizes, and distances. The green dot aiming system enhances targeting precision across all symbologies. For detailed symbology support lists (Code 39, Code 128, PDF417, QR Code, Data Matrix, etc.), refer to the official Honeywell datasheet or contact EpicRise for complete specifications.

What charging base options are available for the 1962G?

Honeywell offers multiple charging communication base (CCB) configurations: desktop/wall-mount bases (211.3mm x 74.2mm x 77.7mm), presentation-style bases (82.9mm x 90.4mm x 121.6mm), and demonstration bases. Standard charging is 2.5W via USB (500mA @ 5V DC); with power adapter, charging increases to 10W (2A @ 5V DC). Advanced models offer contactless charging that eliminates corrosion-prone connector pins for reduced maintenance. Bases carry IP41 rating. Specific base models vary by kit configuration (e.g., CCB-U00-G for USB kits).

What warranty coverage does the Xenon Ultra 1962G include?

The 1962G scanner carries a comprehensive 3-year factory warranty from Honeywell. Lithium-ion battery packs are covered by a separate 1-year warranty. The battery-free supercapacitor power system includes an extended 5-year factory warranty, reflecting its maintenance-free design and longer lifecycle. Charging communication bases and cables are typically covered under the 3-year scanner warranty. EpicRise can also provide information on extended warranty options and advance exchange programs for mission-critical deployments.

Can I use the 1962G in healthcare environments even if I don't purchase the 1962H model?

While the general-purpose 1962G can technically function in healthcare settings, the 1962H healthcare-specific model is strongly recommended for clinical environments. The 1962H features disinfectant-ready housing with antimicrobial coating that actively combats bacterial reproduction, critical for infection control protocols. It also includes patient-focused modes (do-not-disturb, vibration, scan light) that maintain workflow efficiency while minimizing patient disruption. Healthcare facilities should prioritize the 1962H to meet environmental services cleaning protocols and patient safety standards.

What is the wireless range of the 1962G Bluetooth scanner?

The 1962G uses Bluetooth v4.2 with adaptive frequency hopping on 2.4GHz radio. While Honeywell's official documentation does not specify exact range in the available data, typical Bluetooth Class 2 barcode scanners of this type provide 10+ meters (30+ feet) line-of-sight range, though actual performance depends on environmental interference, obstacles, and host device configuration. For mission-critical applications requiring specific range guarantees, consult the full technical datasheet or contact EpicRise for detailed specifications.

Is the 1962G compatible with our existing Honeywell scanners and charging bases?

The Xenon Ultra 1962G represents a next-generation platform with redesigned housing and charging architecture. While it uses standard Bluetooth connectivity compatible with most host systems, the charging bases and battery accessories are specific to the 1962 series due to the new sealed design and contactless charging options. Organizations with existing Xenon or Voyager fleets should verify compatibility requirements with EpicRise to ensure proper migration planning and accessory procurement.

What operating systems and connection types does the 1962G support?

The 1962G connects via Bluetooth 4.2 wireless and is compatible with Windows, Android, iOS, and other platforms supporting standard Bluetooth HID or SPP profiles. USB kits include USB Type A cables (e.g., 2.7M straight cable model 3012-6337-001) for wired charging/communication. The scanner works with Honeywell's configuration software for advanced customization. For specific OS version compatibility, driver requirements, or integration with your existing enterprise mobility management (EMM) system, contact EpicRise technical support.

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